The Minds Behind LIV Hospitality

Episode 1

Every hospitality journey starts somewhere.

In the debut episode of The Hospitality Playbook, LIV Hospitality executives Caleb, Ken, Britton, David, and Kayti come together to share how they found their way into the hospitality industry and the experiences that helped shape their careers. From unexpected beginnings to leadership roles, their stories reveal the many paths that can lead to a life of serving others.

The conversation also explores the heart of hospitality and why creating memorable experiences for Guests, Associates, and communities matters now more than ever. As the team brainstorms the vision for the podcast, listeners get an inside look at the topics, challenges, successes, and lessons that future episodes will explore.

Whether you’re a hospitality professional, student, leader, or simply passionate about great Guest experiences, this first episode sets the stage for meaningful conversations about leadership, culture, service, and the people who make hospitality unforgettable.

Join us as we launch The Hospitality Playbook and begin the conversation about what it truly means to create exceptional experiences every day.